Customer Service

Ordering Your Presents

Here, again our service is flexible and offers you two distinct options to fit in with your lifestyle: we can either order presents as and when they are purchased, allowing you to take delivery of your presents as soon as they arrive in our warehouse, or place your list 'on-hold' whereby we wait until after your wedding for you to confirm exactly what you want us to order.

Once given the go ahead by you, presents are ordered as soon as possible from the relevant suppliers. Inevitably, lead-times for some items can vary widely, particularly in the case of individually commissioned pieces or specialised products such as fine china or hand-finished lines.

Click here to view our FAQ page.

We do all we can to minimise delays, and to keep you informed.